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How to Use Neuromarketing in your Business

Have you ever wondered what really goes on in your client’s mind? Well, neuromarketing might just be the key to unlocking that mystery. But before we can dive deeper into helping you read your clients mind (per se), let’s first get an understanding of what neuromarketing is.

When you hear marketers talking about “there is a science to marketing”, neuromarketing is what they are usually referring too; because it’s a field that merges neuroscience with marketing. Essentially, it’s about using scientific methods to understand how people’s brains respond to your marketing materials. Through brain imaging, eye tracking, and other methods, we can observe how prospects engage with content, ads, websites, or even product design. In simple terms, neuromarketing helps you understand not just what your clients say they want, but what their subconscious minds are drawn to.

Why should you care? 

In any business, your goal is to influence decisions and drive results in order to land new clients, right? At its core, neuromarketing bridges the gap between traditional marketing strategies and the intricate workings of the human brain that triggers your client’s decision-making process, giving you the edge to help your marketing efforts generate a reaction.

HOW DOES IT WORK?

Traditional marketing asks, “What do you think?”. Neuromarketing probes deeper, asking, “What makes you think that?”. It’s about decoding the silent signals and the unarticulated thoughts that drive purchasing decisions. By understanding these subconscious triggers, you can create marketing strategies that strike a cord on a more personal and impactful level. 

Imagine having a crystal ball that could predict how your target market will respond to your latest campaign. While neuromarketing isn’t exactly clairvoyance, it’s the next best thing. By analysing brain activity, eye movements, and physiological responses, neuromarketing provides predictive insights into consumer behaviour. This means businesses can tailor their marketing efforts to align more closely with what their audience genuinely wants and needs.

Neuromarketing uses various tools and techniques to help with this. These include eye tracking, facial coding, and EEG (electroencephalography), among others. By understanding these responses, businesses can tailor their marketing strategies to be more effective.

3 Practical Applications in your Business

WEBSITE OPTIMISATION

So, you’re tweaking your website, aiming for the perfect blend of engaging and easy to navigate. Eye tracking can reveal where visitors look first, how long they linger on specific sections, and which parts they skip entirely. This data is gold dust for businesses looking to optimise their site’s layout. By arranging content to align with natural viewing patterns, businesses can ensure key messages grab attention and essential calls-to-action (CTAs) are impossible to miss. 

Software such as HotJar is a perfect tool for this. Hotjar creates visual heatmaps that show where users click, tap, and scroll on a page, providing vivid insights into user’s movements so you can see if there are any emerging patterns with what is getting attention and what is being ignored. The good news? They have a free plan you can use.

The red lines (below) aren’t a three years old drawings. They showcase the movement of the mouse while the user was navigating through this page.

SENSORY MARKETING

Sensory marketing emerges as a potent strategy in neuromarketing, aimed at engaging multiple senses to elevate brand perception and memorability. By integrating sensory experiences into marketing materials, you can tap into the profound impact that visual aesthetics, sounds, and even scents have on consumer perception. 

This approach involves the thoughtful design of logos, packaging, and advertisements to trigger specific sensory responses. The strategic use of colour schemes, typography, and imagery across all digital touchpoints can play a significant role in enhancing the emotional and psychological connection with the brand, stimulating visual sensory engagement, making your brand more memorable. Additionally, incorporating background music or sounds that align with the brand’s mood or values in both physical and digital spaces can further deepen this connection. 

In a fascinated case of sensory marketing, a North American fuel station chain ingeniously integrated the scent of coffee into their marketing campaign to boost coffee sales. Recognising the powerful impact of engaging more of their customer’s sensors, the company installed scent diffusers at select stations, which emitted the rich aroma of freshly brewed coffee as they were pumping fuel into their car. This strategic deployment of olfactory cues was designed to tap into the subconscious associations customers have with the comforting and energising scent of coffee. The results were remarkable: the stations that featured the coffee aroma reported a 300% increase in coffee sales compared to those that did not.

CONTENT REFINEMENT

Neuromarketing for content refinement means tapping into the subconscious emotional drivers of your audience to craft content that resonates on a deeper level. This approach starts with a thorough understanding of the emotional and psychological triggers that influence your target audience’s behaviour, utilising insights from neuroscience to guide the creation of narratives, messages, and visuals. Incorporating elements such as storytelling that aligns with desired emotions, alongside strategic use of colours, images, and sensory cues, can significantly enhance the appeal and effectiveness of your content. Additionally, analysing engagement data and utilizing A/B testing allows for the optimisation of content structure and presentation, ensuring that key messages are prominently placed and resonate with the audience.

By using eye tracking on visual content, you can also test different designs to see which elements—be it headlines, images, or colours—draw the eye most effectively. This can help in crafting visuals that not only attract attention but also guide the viewer’s gaze to the most important information or the desired action.

 

FOOD FOR THOUGHT

Neuromarketing might sound like something out of a science fiction novel, but it’s very much a reality and a potent tool to enhance your marketing. By integrating neuromarketing strategies into your marketing efforts, you’re not just aiming to influence decision-making on a superficial level. Instead, you’re seeking to resonate with your audience on an emotional and psychological level, creating experiences that are not only memorable but also deeply satisfying. This approach demands a blend of creativity, empathy, and scientific insight, challenging businesses to rethink how they connect with their clients.

As you move forward, consider how neuromarketing can not only enhance your marketing strategies but also help you build more meaningful and enduring relationships with your audience.

Intrigued? Want to learn how Neuromarketing can help grow your business?

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